Privacy Policy

Last updated: 1 November 2025

Introduction

UNOsync ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our Chrome extension and visit our website, and tell you about your privacy rights.

Data We Collect

When you use UNOsync, we collect and process the following data:

  • WhatsApp messages that you choose to sync
  • Contact information from your WhatsApp conversations
  • Your HubSpot authentication tokens
  • Basic usage statistics to improve our service
  • Billing and payment information (processed by Stripe)
  • Subscription and plan management data
  • Customer support communications

How We Use Your Data

We use your data for the following purposes:

  • To sync your selected WhatsApp messages to HubSpot
  • To maintain and improve our service
  • To provide customer support
  • To process payments and manage subscriptions
  • To comply with legal obligations
  • To send important service updates and billing notifications

Payment Processing and Billing Data

We use Stripe, a third-party payment processor, to handle all billing and payment transactions. When you subscribe to a paid plan:

  • Payment information (credit card details, billing addresses) is processed directly by Stripe and subject to their privacy policy
  • We store only the minimum billing information necessary to manage your subscription
  • Stripe customer IDs and subscription IDs are stored to link your account with billing records
  • Billing history and invoice data may be stored for accounting and support purposes

For more information about how Stripe handles your data, please review their privacy policy at stripe.com/privacy.

Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest. Payment information is handled securely by Stripe using industry-standard encryption and security practices.

Data Retention

We retain your data for the following periods:

  • Account data: Retained while your account is active and for 30 days after deletion
  • Billing records: Retained for 7 years for accounting and tax purposes
  • Support communications: Retained for 2 years to provide ongoing support
  • Usage analytics: Retained for 1 year to improve our service

Your Rights

Under data protection laws, you have rights including:

  • The right to access your personal data
  • The right to correct your personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data
  • The right to withdraw consent for data processing

To exercise these rights, please contact us at info@unosync.co.

Third-Party Services

We use the following third-party services that may process your data:

  • Stripe: Payment processing and billing management
  • HubSpot: CRM integration and contact management
  • Firebase: Data storage and authentication
  • WhatsApp Web: Message synchronization (via your browser)

Each of these services has their own privacy policy governing how they handle your data.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email Support