Enhanced Team Management & Admin Controls

We’re excited to announce significant improvements to UNOsync’s team management features! This update enhances admin controls, streamlines subscription management, and provides better safeguards for team operations.

🎯 New Admin Capabilities

Expanded Subscription Management

Admins can now manage team subscriptions directly!

Previously, only billing administrators could update team subscriptions. Now, any team administrator can:

• ✅ Add or remove team members from the paid plan
• ✅ Update billing and number of users
• ✅ Manage team composition without requiring billing admin permissions

This makes it easier for teams to scale up or down based on their needs, without always requiring the billing owner to make changes.

What This Means for You

• More flexibility: Multiple admins can help manage the team
• Better delegation: Billing responsibilities can be shared among trusted team members
• Faster updates: No need to wait for the billing owner to make changes

🛡️ Enhanced Admin Promotion Workflow

Confirmation Dialog for Admin Promotion

We’ve added an important safety feature when promoting team members to admin:

Before promoting someone to admin, you’ll now see a confirmation dialog that clearly explains admin permissions:

• ⚠️ Add or remove team members from your paid plan
• ⚠️ Update billing and number of users (affects your monthly cost)
• ⚠️ Change team member roles

This helps prevent accidental promotions and ensures team owners understand the permissions they’re granting.

Why This Matters

Team administrators have significant control over billing and team composition. This confirmation step helps ensure:

• Intentional promotions: You won’t accidentally grant admin access
• Clear expectations: Everyone understands what admin permissions include
• Better security: Reduces risk of unauthorized team changes

📢 Improved Error Messages

Better Communication

We’ve improved error messages throughout the team management interface:

Billing Owner Protection

If you try to remove a billing owner role, you’ll now see:

“Cannot remove billing owner role. Please contact us to transfer billing ownership.”

This clearly explains why the action isn’t allowed and provides next steps.

Clearer API Errors

Server error messages now display properly, showing:

• Specific error details instead of generic failures
• Actionable guidance on how to resolve issues
• Better context about what went wrong

🔧 Technical Improvements

Fixed Duplicate Popup Issues

• Resolved double-popup bug when managing billing
• Improved event listener handling to prevent duplicate function calls
• Better state management for concurrent operations

Enhanced Response Handling

• Fixed response parsing to correctly read error messages
• Improved JSON handling for better error display
• More robust error recovery throughout the billing flow

Concurrency Protection

Added safeguards to prevent:

• Multiple simultaneous subscription updates
• Duplicate admin promotions
• Race conditions in team management operations

💼 Use Cases

Scenario 1: Growing Team

Your team is expanding and you need to add new members:

1. Team admin opens team management
2. Selects new team members to add
3. Updates billing (automatic calculation)
4. Completes the update in one flow

Scenario 2: Admin Delegation

You want to give a trusted team member admin access:

1. Click “Make Admin” on the team member
2. Review the confirmation dialog explaining permissions
3. Confirm the promotion
4. They can now help manage the team

Scenario 3: Billing Ownership Transfer

You need to transfer billing ownership to someone else:

• Contact our support team (contact information in error messages)
• We’ll safely transfer the billing responsibility
• No service interruption during the transfer

🎨 User Experience Improvements

Cleaner Interface

• No duplicate popups: Fixed annoying double-alert issue
• Smoother workflows: Better loading states and transitions
• Clearer feedback: You always know what’s happening

Better Error Recovery

• Actionable error messages: Know exactly what went wrong and how to fix it
• Graceful degradation: System handles errors without breaking
• User-friendly language: Technical errors explained in plain terms

📊 Impact on Your Team

For Team Admins

• ✅ More control: Manage subscriptions directly
• ✅ Better tools: Clearer interface and better error handling
• ✅ Safety features: Confirmation dialogs prevent mistakes

For Team Owners

• ✅ Flexible delegation: Easier to share admin responsibilities
• ✅ Better visibility: Clear error messages explain what’s happening
• ✅ Protected billing: Billing owner role can’t be accidentally removed

For All Team Members

• ✅ Smoother experience: Fewer bugs and better error handling
• ✅ Clear communication: Better error messages when issues occur
• ✅ Reliable operations: More stable team management features

🔄 How to Use

Updating Team Subscription

1. Navigate to your Team page
2. Click “Manage Team”
3. Select/deselect team members
4. Review the billing summary
5. Click “Update Billing”

Promoting to Admin

1. Find the team member in your team list
2. Click the menu (three dots) next to their name
3. Click “Make Admin”
4. Review the confirmation dialog carefully
5. Confirm if you want to proceed

Important Notes

• Billing owner role requires support contact to transfer (by design for security)
• Admin promotions require confirmation to prevent accidents
• Subscription updates take effect immediately (billing adjusted on next cycle)

🚀 What’s Next

These improvements are just the beginning! We’re continuing to enhance team management features based on your feedback. Upcoming improvements may include:

• More granular permission controls
• Team activity logs
• Automated billing notifications
• Enhanced team analytics

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Questions about team management? Visit your Team page in UNOsync or contact our support team for assistance.

Thank you for being part of the UNOsync community! We’re committed to making team collaboration easier and more powerful.